Senior Service Designer
About propelland
propelland is a global strategy, design, and engineering firm helping companies transform and grow. We are a diverse group of thinkers, makers, hackers, and life-long learners tackling complex problems to improve people’s lives, with hubs in San Francisco, Madrid, Mexico City, Monterrey and Bogotá. Our talented and multidisciplinary teams have the privilege of working with Fortune 500 companies across industries and around the world. Small by design, we prefer to fly while others walk.
We are industry and solution agnostic, characterized by relentless curiosity. We work end-to-end beyond just research and strategy–covering everything from opportunity definition and discovery to MVP and go-to-market launch. To generate and implement innovative solutions, we partner with industry-leading clients and leverage our design thinking, business strategy, and engineering capabilities.
About the role:
As part of the strategy team in Propelland, you will be responsible for working with other designers, strategists and technologists. You need to be able to understand the client’s needs, translate them into a compelling vision for the project, determine the best design and business tools to use throughout the project, and execute on design deliverables. With the insights gained from primary and secondary research, you can help inspire the team to empathize with the people involved in order to visualize the experience that people will have.
You will specially help translate ideas into concepts, artifacts and experience prototypes, help manage projects, build client relationships and help execute on project deliverables. Your will use your creativity and diverse range of designing experience to explore solutions to a variety of problems. Using a user- centric approach, you will tackle the design and prototyping phases of projects in order to bring to life digital and physical products which will have impact in people’s lives.
What you'll do:
– Support in solving design problems end-to-end, from identifying user needs to the final product/service/concept.
– Execute the design research process on projects which includes defining research goals, frame and design necessary research activities to help empathize with users to achieve those research goals -including Quantitative research.
– Execute the strategy and design process on projects which includes building creative/strategy rationales based on a strong analysis methodology for user understanding, modeling frameworks, service blue prints, brainstorming new strategy/service experience concepts, designing and visualize them in order to best communicate to the team and other stakeholders.
– Conduct secondary research, including trend benchmarking and competitor analysis.
– Collaborate with other designers, developers, and researchers to bring integrated and holistic value to our clients.
Does this sound like you?
– You have experience (3 to 5 years) working as design strategist and service designer within consultancy firms.
University degree in design related careers (Industrial design, graphic design, etc.). with specialization-master in service/strategic design/innovation.
– Experience in service design and innovation strategy.
Graphic design and visualization communication skills.
You have strong communication (verbal and written) skills English and Spanish., storytelling, pitch development, etc.
– You stay hungry and foolish: Are curious and passionate for learning new things / humbleness + ambitious for growing.
– You are known for an extraordinary attitude: Always willing to help and add value with a readiness to jump in and work with a diverse group of people and spearhead brainstorms and conversations.
– You are organized, self-motivated and detail-oriented, with the ability to work autonomously and be a self-starter in a demanding environment.
– You achieve objectiveness through methodologies and UCD approach for projects execution, providing grounded solutions and added value to users from a strategic holistic vision.
You feel comfortable working with a variety of disciplines and methods such as, Design thinking principles, and collaborative methodologies (agile, etc.)
– Process oriented and methodic.
– Knowledge of other user research, ethnography, and discovery methods.
– Capacity to work with data and analytics to find patterns and design strong and well supported models as well as proposals that solve client’s needs.
Bonus if you have:
– Knowledge of business modeling methodologies and tools (Lean startup, business canvas, etc.).
– Financial basic skills.
– Digital experience and knowledge.
Can't wait to meet us?
We are excited to get to know you and start the conversation about how we can grow together!
Click Apply and under the question “Which studio are you applying to work at?” Please apply for “Mexico City, Bogotá or distributed in Latin America”.
Life at propelland
propelland is an equal opportunity employer building a diverse and inclusive workforce. We put people front and center in everything we do and thrive on a diversity of personal experience, perspectives and backgrounds to help us do great things. Extraordinary work begins with extraordinary people.
Senior Business Strategist
About propelland
propelland is a global strategy, design, and engineering firm helping companies transform and grow. We are a diverse group of thinkers, makers, hackers, and life-long learners tackling complex problems to improve people’s lives, with hubs in San Francisco, Madrid, Mexico City, Monterrey and Bogotá. Our talented and multidisciplinary teams have the privilege of working with Fortune 500 companies across industries and around the world. Small by design, we prefer to fly while others walk.
We are industry and solution agnostic, characterized by relentless curiosity. We work end-to-end beyond just research and strategy–covering everything from opportunity definition and discovery to MVP and go-to-market launch. To generate and implement innovative solutions, we partner with industry-leading clients and leverage our design thinking, business strategy, and engineering capabilities.
About the role:
As part of the strategy team in propelland, the Senior Business Strategist is responsible for working with other designers, strategists and technologists. You are a strategist. You are able to understand the client’s needs, translate them into a compelling vision for the project, determine the best tools to use throughout the project, and execute on project deliverables. You are able to understand complex systems and how they impact people’s behavior. With the insights gained from primary and secondary research, data, facts and strong analytical thinking, you can help to inspire the team to empathize with the user as well as connect the dots with business needs and further opportunities. You will specially help to translate ideas into concepts and business cases, models and help to manage projects, build outstanding deliverables and strengthen client relationships. You will use your creativity and diverse range of analytics experience to explore solutions to a variety of problems. Using a user-centric approach, you will tackle the design and prototyping phases of projects in order to bring to life business transformation compelling cases to improve people’s lives.
What you'll do:
– Lead projects with clients, starting from helping define a brief all the way through delivery.
– Execute tools to support project development from an analytical perspective: e.g. Business intelligence tools.
– Execute the design research process on projects which includes defining research goals, frame and design necessary research activities to help empathize with users to achieve those research goals -including Quantitative research.
– Execute the business design process on projects which includes building creative/business modeling frameworks, brainstorming new businesses/service experience concepts, designing and visualize them in order to best communicate to the team and other stakeholders.
– Inspire other members of the team with your unique approach, open-minded nature, team-first philosophy, collaborative mindset and dedicated work ethic. (“lead by the example”).
– Build and maintain strong, trust-based relationships with our client partners in order to ensure continued engagement for propelland.
– Actively develop business for propelland through up and cross-selling existing clients or engaging in new relationships that are in line with the strategic goals.
– By traveling, on-site and remotely, support other studios on their projects or work on global ones, helping define a brief to final delivery and actively working and providing input for overall quality, innovation and creative vision.
Does this sound like you?
– 10 + years of experience as a business consultant and or Business Intelligence, category/brand/industry grouper in an innovation consultancy agency, CPG company or similar.
– Outstanding leadership skills to guide, motivate, and inspire teams across business goals and company vision.
– Proficient in a variety of disciplines and methods:
Process-oriented and methodic
Design Thinking
Human Centered Design
Agile methodologies
Other user research, ethnography, and discovery methods
Business Model Canvas
Quantitative research
Financial skills
Marketing skills (Marketing mix including Branding)
High capacity to work with data and analytics to find patterns and design strong and well-supported models as well as proposals that solve client`s needs.
– High proficiency in Excel and other numerical tools. e.g., Tableau, ThoughtSpot, etc.
– Strong communication skills, storytelling, pitch development, etc.
– Able to demonstrate excellent verbal and written skills in English and Spanish
– Basic working knowledge of design tools such as Photoshop, Illustrator, InDesign, and Keynote. -Nice to have-
– Stay hungry and stay foolish. Curious and passionate to learn new things, and ambitious to grow.
– Extraordinary attitude: willing to help and add value (proactive).
Can't wait to meet us?
We are excited to get to know you and start the conversation about how we can grow together!
Click Apply and under the question “Which studio are you applying to work at?”, please apply for “Mexico City, Bogotá or distributed in Latin America”.
Life at propelland
propelland is an equal opportunity employer building a diverse and inclusive workforce. We put people front and center in everything we do and thrive on a diversity of personal experience, perspectives and backgrounds to help us do great things. Extraordinary work begins with extraordinary people.
Talent & Culture Lead
About propelland
propelland is a global strategy, design, and engineering firm helping companies transform and grow. We are a diverse group of thinkers, makers, hackers, and life-long learners tackling complex problems to improve people’s lives, with hubs in San Francisco, Madrid, Mexico City, Bogotá, and Singapore. Our talented and multidisciplinary teams have the privilege of working with Fortune 500 companies across industries and around the world. Small by design, we prefer to fly while others walk.
We are industry and solution agnostic, characterized by relentless curiosity. We work end-to-end beyond just research and strategy–covering everything from opportunity definition and discovery to MVP and go-to-market launch. To generate and implement innovative solutions, we partner with industry-leading clients and leverage our design thinking, business strategy, and engineering capabilities.
About the role:
As the Latam Talent & Culture Lead at propelland, your role will be to implement, support and drive the best practices in talent development, employee engagement, HR and recruitment; aligning these with the overall business vision and strategy. You will partner with the Latam Regional Director, our Global Talent Director and the Regional Leads, to deliver thoughtful and helpful people experience initiatives that optimize the engagement and wellbeing of our propellers.
The ideal candidate will be someone who is eager to drive best practice across talent and culture, and consistently encourages a high level of engagement through a great people experience for all propellers.
What you'll do:
/ Recruitment
– Recruitment: Partner with leads in staffing and growth strategy with a solid understanding of the business demands, goals, and metrics.
– Own employer branding: You’ll work closely with cross functional partners to strategize, build, maintain, and optimize all employer branding touch- points (including LinkedIn, Glassdoor, our career page, JDs, etc).
– Own recruiting and onboarding processes: Optimize and execute all recruiting processes from role sorting to debriefs to candidate offers. Facilitate and coordinate the best onboarding of the new propellers.
– Build talent pipelines: You’ll integrate sourcing strategies and opportunities that will meet the demand for a diverse pipeline of candidates (full time & contract) for current and future needs.
/ Workforce Planning & Analytics
– Own the workforce analytics and planning processes: Evolve our analytics from a data and basic reporting (transactional) to a predictive analytics system in order to anticipate, plan and respond to the business needs in terms of Talent and Skills of our workforce.
/ Talent Development
– Performance Review: Facilitate Mid Year Reviews (Jun-Jul) and 360 End Year Reviews (Dec-Jan) and Nine Box Matrix processes.
– Setting Objectives: Help and accompany setting SMART goals, talent discussions and calibrations to ensure performance management stays on track and is on-going.
– Training: Help facilitate and promote the Global Training program in Latam, and identify specific regional development needs across soft and hard skills.
– Addressing regional needs: Lead as a content creator or vendor identifier for addressing skill gaps between talent and deliverables.
– Succession Plans: Help the Regional Director in the definition of the teams succession plan to promote engagement.
– Proactivity and Ownership: Generate new ideas, tools, processes, and partnerships to keep propelling the wellbeing and growth of this platform of extraordinary talent.
/ Employee Experience
– Serve in coach and advisor roles to studio leaders and managers to understand and execute on the levers that drive engagement, foster an inclusive environment, and create a great experience for people working at Propelland.
– Develop and ensure timely and flawless administration of key employee experience touch-points (HRIS, Leave administration, New Hire and Termination paperwork, etc.
– Implement and drive key initiatives that impact onboarding, talent retention, engagement, and career development in the studio.
– Propelland’s Employee Engagement (ENPS): Design and implement initiatives that expand engagement, celebrates passion, and promotes career success.
Mediate feedback conversations when necessary.
– Communicate global and regional HR initiatives, policies, and processes in a timely and confident fashion in all the studios in the region (current and future ones).
– Compensation: Help to create a competitive and attractive workforce benefits package and a balanced compensation policy at all the levels, in the region.
– People first: Build credibility and trust among propellers with their best interests and wellbeing in mind. Resolve employee concerns through compassion, a systematic approach, clear documentation and follow-through.
– Serve as innovative HR Thought Leader in your region and on the global Talent & Culture team serving ideas for discussion on best practices and new ways of shaping a world-class employee experience.
– Active curator of the Employee Experience: Proactively identify opportunities to improve employee experience and collaborate with management to develop and implement lasting solutions.
– Compliance: Partner with external legal counsel when necessary to ensure compliance with employment and corporate legislation, providing direction to managers to proactively mitigate risk to Propelland.
– Work with Regional Director, Global Talent Director and Regional Leads to develop effective organizational structures, job design and leveling that drive propeller engagement and offer value and growth to individuals and their teams.
Does this sound like you?
years of experience
Can't wait to meet us?
We are excited to get to know you and start the conversation about how we can grow together!
Click Apply and let us know why you want to join our team of thinkers, makers, hackers, and life-long learners, and share work examples you’re proud to call yours.
Life at propelland
propelland is an equal opportunity employer building a diverse and inclusive workforce. We put people front and center in everything we do and thrive on a diversity of personal experience, perspectives and backgrounds to help us do great things. Extraordinary work begins with extraordinary people.
Head of Digital Hub
About propelland:
propelland is a global strategy, design, and engineering firm helping companies transform and grow. We are a diverse group of thinkers, makers, hackers, and life-long learners tackling complex problems to improve people’s lives, with hubs in San Francisco, Madrid, Mexico City, Monterrey and Bogota. Our talented and multidisciplinary teams have the privilege of working with Fortune 500 companies across industries and around the world. Small by design, we prefer to fly while others walk.
We are industry and solution agnostic, characterized by relentless curiosity. We work end-to-end beyond just research and strategy–covering everything from opportunity definition and discovery to MVP and go-to-market launch. To generate and implement innovative solutions, we partner with industry-leading clients and leverage our design thinking, business strategy, and engineering capabilities.
About the role:
We are looking for a passionate Head of Digital Hub with more than +6 years of experience to join our Latam team in Colombia. The ideal candidate will have extensive knowledge and commercial skills oriented to digital product across verticals including product design + development + data. This knowledge will be applied on a day to day basis for project management of these disciplines, profile operation, negotiation with suppliers, and commercial approaches.
This role will collaborate with multi-disciplinary teams in Fortune 500 companies, being responsible for the design and development of innovative digital solutions, working collaboratively with multi-disciplinary teams to ensure strategic objectives are met.
The candidate must have strategic vision and the ability to translate client needs into effective digital solutions, from conceptualization to implementation.
What you'll do:
– Work closely with clients across a number of industries.
– Establish relationships with potential allies in the Latam market.
– Cultivate strong business relationships with key decision makers.
– Participate in international events and meetups, representing the brand and highlighting our creative contributions to a wider audience.
– Proactively identify new opportunities and deliver innovative solutions to customers.
Does this sound like you?
– Ability to generate networking by seeking and negotiating with design, technology and data partners and studios in LATAM.
– Knowledge and experience in digital product design, from conceptualization, design, validation and support to development and implementation.
– Knowledge in data integration, standardization and reporting, especially within digital contexts.
– Knowledge and background in front and back end development.
– Native level of English.
– Interest in no-code methodologies.
– A people-oriented leader.
– Skills in negotiation & business acumen to create new leads, cross & upselling opportunities.
– Obsessed with staying ahead of industry best practices and technologies across the world.
– Outstanding verbal, writing, and presentation skills in English and Spanish, and availability to eventually travel to Mexico and other Latin American countries.
– Must be comfortable debating, discussing, and defending your work with colleagues and clients.
Can't wait to meet us?
We are excited to get to know you and start the conversation about how we can grow together!
Click Apply and let us know why you want to join our team of thinkers, makers, hackers, and life-long learners, and share work examples you’re proud to call yours.
Propelland is an equal opportunity employer building a diverse and inclusive workforce. We put people front and center in everything we do and thrive on a diversity of personal experience, perspectives and backgrounds to help us do great things. Extraordinary work begins with extraordinary people.
Additional information:
– Location: Colombia
– Work model: Hybrid model with availability to travel if necessary.
– Time Zone: We work with different countries, it is possible that some days off in Colombia may require your availability.
Freelance Positions
Freelance Positions LATAM
ABOUT PROPELLAND
propelland is a global strategy, design, and engineering firm helping companies transform and grow. We are a diverse group of thinkers, makers, hackers, and life-long learners tackling complex problems to improve people’s lives, with hubs in San Francisco, Madrid, Mexico City, Bogotá, and Singapore. Our talented and multidisciplinary teams have the privilege of working with Fortune 500 companies across industries and around the world. Small by design, we prefer to fly while others walk.
We are industry and solution agnostic, characterized by relentless curiosity. We work end-to-end beyond just research and strategy–covering everything from opportunity definition and discovery to MVP and go-to-market launch. To generate and implement innovative solutions, we partner with industry-leading clients and leverage our design thinking, business strategy, and engineering capabilities.
Can’t wait to meet us?
We are excited to get to know you and start the conversation about how we can grow together!
Click Apply and let us know why you want to join our team of thinkers, makers, hackers, and life-long learners, and share work examples you’re proud to call yours.
propelland is an equal opportunity employer building a diverse and inclusive workforce. We put people front and center in everything we do and thrive on a diversity of personal experience, perspectives and backgrounds to help us do great things. Extraordinary work begins with extraordinary people.
Join our Talent Community LATAM
Join our Talent Community
propelland is a global strategy, design, and engineering firm helping companies transform and grow. For the past 8+ years, we’ve brought to life products, services, and experiences that add value in people’s lives.
We are a diverse group of makers, hackers, and life-long learners tackling complex problems to improve people’s lives, with hubs in San Francisco, Madrid, Mexico City, Bogotá, and Shanghai. Our talented and multidisciplinary teams have the privilege of working with Fortune 500 companies across industries and around the world. Small by design, we prefer to fly while others walk.
Talent-Mexico City, Bogotá or Latin America
We are always looking for thinkers, makers, and hackers to join our team in Mexico City, Bogotá or remote across Latin America, be it full-time, contract, contract-to-hire, or freelance.
We regularly update our careers page to reflect the current open positions we have. If you don’t see a position open currently that’s a good fit but you are still interested in the work we’re doing, please apply via the button on the left and tell us more about yourself, why you would want to work for us, and which areas of our business are of interest to you.
We will keep you in mind for future opportunities and keep you informed of the latest happenings related to hiring at propelland.