Client Lead – Strategy Lead

Client Lead – Strategy Lead

Who We Are

Looking for a new home? Our team is growing. Propelland is a global strategy, design, and engineering firm helping companies transform and grow. We bring to life products, services, and experiences that add value in people’s lives.

We are a diverse group of makers, hackers, and life-long learners tackling complex problems to improve the lives of people. As a talented and multidisciplinary team with studios in San Francisco, Madrid, Mexico City, Bogotá, and Singapore, we have the privilege to work with Fortune 500 companies across industries around the world. Small by design, we prefer to fly while others walk.

 

What We Are Working On

Our studios work across 11 industries, transforming our clients and growing their business. We exist at the intersection of physical and digital, examining systems to deliver products, services, and experiences. We help clients find answers to big challenges like reimagining the future of connected environments, eliminating waste through sustainable practices, transforming banking for good, and personalizing services for health and wellness.

 

Your Role

As a Client Lead, you will be responsible for growing our client accounts, acting as a strategic advisor to provide insightful recommendations, and collaborating with the project leads and discipline leads to oversee the success of the project team’s work.
In order to enhance the team’s impact and add value to people and the planet, you will work cross functionally with strategists, designers, and engineers to balance desirability, feasibility, and viability considerations in all project deliverables. You will understand the client’s business needs, define a strategy for uncovering opportunities, and deliver compelling business cases to support continuation and expansion of work. By delivering excellent work, you will build strong relationships with our clients and help us grow within their organizations.

You will have 10+ years of experience working in an environment that requires the following skills, including previous project and client management experience:

  • Human-centered design
  • Service design
  • Design research
  • Business design
  • Customer experience projects

 

What you’ll do:

  • Build a strong trusted advisor relationship with key client stakeholders that are Director, VP, SVP or C-level.
  • Achieve individual growth objectives for each client account through identification of new opportunities, continuity of work-streams, and diversification of stakeholders.
  • Work with project leads to ensure client and project success.
  • Inform and share market intelligence based on identified opportunities with clients with your involvement across projects and stakeholders.

Requirements

  • + 10 years of experience in leading innovative ideas with clients.
  • Proven ability to grow client relationships by selling through additional projects.
  • Scoped and sold projects in the strategy, design, and engineering space.
  • Developed business expertise, specifically in business strategy, market analysis, business model design and financial modeling.
  • Translated stakeholder goals, user research, and complex systems into briefs and proposals across a diverse range of industries.
  • Worked end-to-end on new products, services, businesses, or experiences, and coordinated a cross-functional team to deliver client value.
  • Thrived in ambiguity and created order from chaos.
  • Stayed ahead of industry best practices and trends.
  • Been motivated by feedback and the opportunity to learn and improve on a regular basis in terms of your work and how you work together with a team.
  • Demonstrated a growth mindset to constantly question the status quo and propose better ways of working.
  • Leveraged storytelling techniques to keep concepts clear and simple when communicating/presenting insights and recommendations for an executive audience to move projects forward.
  • C1- C2 level in English and Spanish is mandatory.

Can’t wait to meet us?

We are excited to get to know you and start the conversation about how we can grow together!

To get started, let us know why you want to join our team of makers, hackers, and life-long learners and share some work samples that you’re especially proud of through a link on our application form. We hope to hear from you soon.

Life at propelland

propelland is an equal opportunity employer building a diverse and inclusive workforce. We put people front and center in everything we do and thrive on a diversity of personal experience, perspectives and backgrounds to help us do great things. Extraordinary work begins with extraordinary people.  


Senior Interaction Designer

Senior Interaction Designer

About the role

As a Senior Interaction Designer at propelland you will lead projects and collaborate with cross-functional teams to create integrated design solutions for a diversity of industries, scale and mediums. In this role you get exposure to and involvement with many parts of the design process: user research, ideation, concept development, prototyping, and working with developers to deliver new products, services, and business experiences.

We add value to people’s lives through design. Our goal is to create work that resonates as desirable, feasible, viable, and sustainable. Interaction Designers sit right in that sweet spot – caring about what people need, and making beautiful, engaging experiences for them.

You should have 5+ years of experience working in human-centered design, UX/UI design, Product Design, or Interaction Design

What you’ll do

  • Get to work with people from diverse backgrounds (like design strategist, business designers, creative technologist, and engineers); together you’ll prototype and quickly bring ideas to life.
  • Work across diverse industries to uncover opportunities, define requirements, and develop stand-out design solutions.
  • Independently lead UX for a variety product and service types, to discover, imagine, and execute optimal, business-appropriate user experiences.
  • Plan workshops to uncover, and then clearly articulate the business and technology opportunities and constraints that will inform the product possibilities.
  • Design and carry out research programs to understand product opportunities, user needs, product/market fit, and usability, as called for by each project.
  • Identify and analyze the features of analogous products to benchmark patterns and opportunities.
  • Develop and document briefs, storyboards, and other deliverables that describe the desired experiences to project stakeholders and product teams.
  • Develop interaction architectures and digital sketches for hardware and software interfaces that elegantly accommodate the desired features.
  • Own projects and deliverables, big and small. The details matter, and you’re committed to getting it done right.
  • Create visual identities for new concepts and present them in a compelling way.
  • Create and iterate digital assets user flows (simple web, landing page)
  • Create and design prototypes if needed (figma, principle)
  • Create well-targeted personas that define user concerns to address in the product design.
  • Design final digital assets (landing pages, digital brochures…etc)
  • Collaborate with engineers to bring functional prototypes or products to life if needed
  • Support and enhance the culture of collaborative design at Propelland.
  • Mentor designers as they develop all the above skills.
  • Last -but most important -have fun and find ways to make the work enjoyable for you, our team, and our clients

In your previous team environments, you have:

  • 5+ years of digital product design experience.
  • Experience contributing to service design projects.
  • A portfolio that reflects your strengths in both UX, IxD, and visual design skills.
  • Strong visual communication skills.
  • Strong visual design & UI skills
  • UX/UI design expertise, with extensive experience in prototyping and interaction design using tools like Figma, Sketch, InVision, Framer, and/or Principal.
  • Fluent in translating stakeholder goals, user research, and complex user flows into engaging UI mock-ups.
  • Obsessed to staying ahead of industry best practices, developments, and trends in mobile, web, and HCI design.
  • You take initiative and own projects and deliverables, big and small. The details matter, and you’re committed to getting it done right.
  • The desire to continue learning new skills, improve your craft, and grow as a designer within our team.
  • Can communicate efficiently in English.

Can’t wait to meet us?

We are excited to get to know you and start the conversation about how we can grow together!

To get started, let us know why you want to join our team of makers, hackers, and life-long learners and share some work samples that you’re especially proud of through a link on our application form. We hope to hear from you soon.

Life at propelland

propelland is an equal opportunity employer building a diverse and inclusive workforce. We put people front and center in everything we do and thrive on a diversity of personal experience, perspectives and backgrounds to help us do great things. Extraordinary work begins with extraordinary people.  


Join our Talent Community

Join our Talent Community

propelland is a global strategy, design, and engineering firm helping companies transform and grow. For the past 8+ years, we’ve brought to life products, services, and experiences that add value in people’s lives.

We are a diverse group of makers, hackers, and life-long learners tackling complex problems to improve people’s lives, with hubs in San Francisco, Madrid, Mexico City, Bogotá, and Shanghai. Our talented and multidisciplinary teams have the privilege of working with Fortune 500 companies across industries and around the world. Small by design, we prefer to fly while others walk.

Talent-Madrid & Europe

We are always looking for thinkers, makers, and hackers to join our team in Madrid or remote across Europe, be it full-time, contract, contract-to-hire, or freelance. 

We regularly update our careers page to reflect the current open positions we have. If you don’t see a position open currently that’s a good fit but you are still interested in the work we’re doing, please apply via the button on the left and tell us more about yourself, why you would want to work for us, and which areas of our business are of interest to you.
We will keep you in mind for future opportunities and keep you informed of the latest happenings related to hiring at propelland.


Industrial Design Lead

Industrial Design Lead

ABOUT THE ROLE

  • Lead industrial design and prototyping project teams, guide the design process and deliverables, track challenges and identify solutions, and ensure our work exceeds expectations. 
  • Foster positive relationships with our existing clients and upsell or cross-sell new projects. Build relationships with new clients and bring in projects and build business. 
  • Build proposals for ID projects, estimate scope, timelines, and resource needs. 
  • Develop strategically positioned concepts from design principles and constraints using visualization, CAD modeling, rendering, and prototyping. 
  • Collaborate with engineers to fabricate aesthetic and functional prototypes that can be brought to life through manufacturing. 
  • Collaborate with strategists to synthesize and communicate research findings, identify areas of opportunity, and conceptualize ideas. 
  • Craft compelling user experiences, and visualize them through user journeys, service blueprints, and presentations that communicate design details and rationale. 
  • Last – but most important – have fun and find ways to make the work enjoyable for you, our team, and our clients!

 

REQUIREMENTS

  • Degree in industrial design, product design, or a related field.
  • 6+ years of professional industrial design experience. 2 or more years at a design consultancy is preferred.
  • 2+ years of experience leading design teams, managing projects, and interfacing directly with clients.
  • Strong communication and presentation skills.
  • Strong visualization, CAD modeling, prototyping and fabrication capabilities.
  • Experience with design for manufacturing (DFM) and knowledge of common manufacturing methods.
  • The desire to continue learning new skills, improve your craft, and grow as a designer and leader within our team.
  • Obsessed with staying ahead of industry best practices and technologies across the world
  • An Inventor, Maker, DIYer, and Hacker at heart ❤️
  • Can communicate efficiently in English 
  • Should be based in Madrid, Spain or willing to relocate