Our Services

Strategic Research

Uncover human, market, and expert insights that help propel your growth.

Offerings

  • Customer Experience Audit
  • Unmet Needs Discovery
  • Market Segmentation & Clustering
  • User Experience Testing
  • Competitive Analysis & Positioning
  • Advanced Technologies Research
  • Industry Trends & Best Practices
Strategic Research

Transformation + Growth Strategy

Identify your opportunities with a custom innovation roadmap that includes short to long term goals.

Offerings

  • Strategic Growth Opportunity Identification
  • 5-year Innovation Roadmap
  • Future Visioning
  • Product/Service Strategy
  • Brand Strategy
  • Digital Transformation
Transformation + Growth Strategy

Design + Engineering

Bring impactful, intuitively designed products or services to market more quickly.

Offerings

  • Digital Product Design
  • Connected Products Design
  • Service Design
  • Rapid Experiential Prototyping
  • Agile Product Engineering
  • Agile Software Development
  • Manufacturing Planning & Coordination
Design + Engineering

Space Experience Design

Design responsive spaces that leverage technology to create engaging human experiences.

Offerings

  • Retail Experiences Design
  • Connected Environment Design
  • Exhibit Experience Design
  • Agile Workspace Design
Space Experience Design

Sustainability & Social Impact

Make a positive global impact with thoughtful product, service and experience design.

Offerings

  • Design for Underserved People
  • Design for a Sustainable Planet
  • Pro-bono Design Sprints
Sustainability & Social Impact

Cultural Transformation & Capabilities

Improve your company’s performance by working more agile, adaptive innovative, and customer-centric.

Offerings

  • Organization Culture Strategy
  • Talent Propeller Program
  • Employee Experience Design
  • Intrapreneurship Program
  • Innovation Toolkit Design
Cultural Transformation & Capabilities

Team Training

Give your team a boost with our engaging 1, 2 or 3 day bootcamps and hackathons.

Offerings

  • Training Bootcamps
  • i. Design thinking
  • ii. Fast prototyping
  • iii. User research
  • Bespoke Training Programs
Team Training

New Ventures

Partner with us to bring your early stage concept to market with agile design and engineering.

Offerings

  • Rapid Concept Visualizations
  • Experience Concept Design
  • User Experience Improvement Sprints
  • Proof of Concept Prototyping
  • Design+Engineering Team Augmentation
New Ventures

Holistic User Experience

We believe that the user’s experience of using a product or service is not just limited to the duration of its use. The first experience happens much before the actual use - when the user finds out about the product or service experience through direct channels like advertisements or indirect channels like word of mouth through social media. The experience during the actual interaction with the product or service is designed to be delightful through simplicity and attention to detail. The experience continues after the use through touchpoints such as customer service, loyalty programs and sharing on social media.

Diagram

Strategic Foresight

We approach every project through a 3 step process of identifying opportunities by forecasting a future vision of what an industry or service could become, strategizing the steps of how to get to that vision from today in a sustainable way and prototyping those first few milestones by designing engaging, useful and memorable experiences that people would enjoy using.

Diagram

Iterative Process

We follow a user-centered design thinking methodology based on iteration to design more meaningful experiences for people. The different phases of divergence and convergence show we start from the abstract brief and through the process move towards defining, co-creating and testing a concrete product or service experience directly with users.

Diagram

Want to work with us?

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